RETURN & REFUND POLICY
Shipping
We process orders within 1–3 business days unless otherwise stated. Shipping times may vary depending on your location and the shipping method selected at checkout.
Once an order has been shipped, customers will receive tracking information where available. Delivery dates are estimates and cannot be guaranteed.
Returns & Exchanges
Due to the nature of hair extension products and hygiene considerations, returns and exchanges may only be accepted for unused, unopened items in their original packaging within [X] days of delivery.
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
If you receive a defective or incorrect product, please contact our customer support team within [X] days of receiving your order.
Refunds are processed after the returned item has been inspected and approved.
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